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ROCKFORT MANAGEMENT

TERMS AND CONDITIONS

INTRODUCTION

INTRODUCTION

We respect the privacy of our residents, homeowners, and website visitors. This Privacy Policy explains how we collect, use, protect, and handle personal information in connection with our website and related services. By using this website, you agree to the terms of this Privacy Policy.

INFO WE COLLECT

We may collect personal information that you voluntarily provide, including but not limited to:

1 Name, Email address, Telephone number

2 Unit number and property address

3 Information submitted through contact forms, service requests, or resident portals

We may also collect limited technical information automatically, such as IP address or browser type, solely for website functionality and security purposes.

INFO WE COLLECT
HOW WE USE INFO

HOW WE USE INFO

Resident and visitor information is used only for legitimate business purposes, including:

1 Communicating with residents regarding building operations, maintenance, and notices

2 Responding to inquiries or service requests

3 Managing property-related accounts, records, and services

4 Maintaining the security and functionality of our website

We do not use resident information for marketing by third parties.

INFO SHARING

We do not sell, share, rent, or disclose resident information to third parties outside of our company, except in the following limited circumstances:

1 When required by law, court order, or governmental authority

2 When necessary to protect the rights, safety, or property of residents, the association, or the company

3 When working with trusted service providers acting solely on our behalf and subject to confidentiality obligations

At all times, access to resident information is limited to authorized personnel with a legitimate business need.

INFO SHARING
DATA SECURITY

DATA SECURITY

We take reasonable administrative, technical, and physical precautions to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be 100% secure, we continuously take steps to protect resident information in accordance with industry-accepted practices.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill business purposes or comply with legal and regulatory obligations.

DATA RETENTION
RESIDENT RIGHTS

RESIDENT RIGHTS

Residents may request to review, update, or correct their personal information by contacting management through the website or other official communication channels.

EXTERNAL LINKS

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage users to review their respective privacy policies.

EXTERNAL LINKS
CHANGES TO THIS POLICY

CHANGES TO THIS POLICY

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.